News

Blog article
16/01/2018 by Matt Hodges-Long
That sick to the stomach, gut wrenching, “what have I done?” moment as you go back through your sent items and realise you attached the wrong document. The panicked call to your boss to ‘fess up to your mistake. Next thing you know, an investigation is launched, the ICO is informed and your error is front page on BBC News.

For someone in Leicester City Council last week, that imagined scenario was reality as data for hundreds, if not thousands, of vulnerable people was emailed to 27 taxi firms in error....
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Blog article
13/12/2017 by Matt Hodges-Long
For a long time, sales, finance, marketing and operations have been highly respected disciplines in organisations worldwide. But risk management lacks the same respect in many boardrooms and much of the problem is in the way it is presented....
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Blog article
11/12/2017 by Matt Hodges-Long
Since the financial crisis of 2008, there has been increased focus on risk management and risk reporting. The requirement for companies to report on long-term risk through the annual viability statement has gone some way to addressing concerns. However, according to a recent Financial Reporting Council (FRC) report (Risk and viability reporting), investors are looking for more....
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Blog article
04/12/2017 by Matt Hodges-Long
In trying to defend the credibility of one of her senior colleagues, MP Nadine Dorries admitted on Twitter that she routinely shares her passwords with staff and interns! Poor password security is one of the main causes of Cyber Breach. The importance of password security requires leadership from the highest level. Educating all IT users about the perils of weak and insecure passwords is a critical activity....
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Company news
01/12/2017 by Richard Carman
The Agile UX/UI Designer will be accountable for the delivery of design requirements for key product initiatives on time and to an acceptable quality within agreed processes.

They will be a core member of the product team, working in an agile environment (using a combination of Scrum & Kanban methodologies) and will be required to collaborate cross-functionally with key stakeholders, the Product Owner, the Scrum Master, web developers and test analysts....
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Blog article
30/11/2017 by Matt Hodges-Long
Six months from today, on 25 May 2018, organisations of all shapes and sizes must be compliant with the new General Data Protection Regulations (GDPR).

GDPR is the biggest change in data protection across the EU since the 1995 Data Protection Directive. Although companies have been given around two years to comply, it seems that many are behind with their preparations. As a result, they will struggle to meet the 25 May deadline....
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Blog article
07/11/2017 by Matt Hodges-Long
The FCA’s warning last week (Nov 3), that a lack of Appointed Representative (AR) oversight is putting customers at risk of financial harm, is not the last word on this subject.

This is the third time the FCA has commented on AR oversight during the last year and it is only a matter of time before stricter penalties are imposed. That will surely lead to regulatory action being taken against those firms not satisfying the FCA's requirements....
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Reports & insights
Free download
08/08/2017 by Richard Carman
What remains a common theme in the insurance market and particularly amongst brokers is the limited communication such firms have with their customers outside of renewal period, with many only contacting customers once or twice a year.

With as many as 94% contacting customers with renewal information and only 29% contacting to offer additional products and promotions, the limited scope of insurance firms' communication remains a prevalent feature of the industry....
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Blog article
17/07/2017 by Matt Hodges-Long
One of my colleagues had a new baby recently. He’s bought the books and read the recommendations. Car seats, stair gates, bath thermometers and corner guards have all been dutifully ordered and installed. Smoke alarm batteries have been replaced, the baby monitor is installed and immunisations are all booked!

It got me thinking... when it comes to keeping a new baby safe, no time or expense is spared, but do business owners analyse the potential risks to their company in the same way new parents assess the sharp corners in their home? The answer, as a general rule, no....
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