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Blog article
07/11/2017 by Matt Hodges-Long
The FCA’s warning last week (Nov 3), that a lack of Appointed Representative (AR) oversight is putting customers at risk of financial harm, is not the last word on this subject.

This is the third time the FCA has commented on AR oversight during the last year and it is only a matter of time before stricter penalties are imposed. That will surely lead to regulatory action being taken against those firms not satisfying the FCA's requirements....
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Reports & insights
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08/08/2017 by Richard Carman
What remains a common theme in the insurance market and particularly amongst brokers is the limited communication such firms have with their customers outside of renewal period, with many only contacting customers once or twice a year.

With as many as 94% contacting customers with renewal information and only 29% contacting to offer additional products and promotions, the limited scope of insurance firms' communication remains a prevalent feature of the industry....
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Blog article
17/07/2017 by Matt Hodges-Long
One of my colleagues had a new baby recently. He’s bought the books and read the recommendations. Car seats, stair gates, bath thermometers and corner guards have all been dutifully ordered and installed. Smoke alarm batteries have been replaced, the baby monitor is installed and immunisations are all booked!

It got me thinking... when it comes to keeping a new baby safe, no time or expense is spared, but do business owners analyse the potential risks to their company in the same way new parents assess the sharp corners in their home? The answer, as a general rule, no....
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Reports & insights
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30/06/2017 by Richard Carman
With crime representing such a prominent risk for businesses and their ability to provide continuity, AXA have provided an in-depth guide as to how best ensure the security of your business.

Whilst theft remains the most prevalent security risk impacting business, accounting for around 75%, other key criminal threats include malicious damage as well as robbery, however the threats facing many businesses extend far beyond this.

...
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Reports & insights
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27/06/2017 by Richard Carman
Portable electrical equipment is a key feature of the modern workplace. Safety surrounding its use and maintenance necessarily needs to be viewed with increasing importance. An issue AIG seek to address in this report.

The prevalence of fire safety remains more crucial than ever given the insight this report raises. Highlighting how, of the 136,600 fires in buildings other than dwellings, between 2000 to 2005 in London alone, portable electrical equipment remained a key cause....
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27/06/2017 by Richard Carman
The complexities of building work and construction often mean formulating an all-inclusive solution to the risks associated with working at height presents a complex problem.

In this article, Axa provide an essential guide that focuses on the general problems faced in the construction industry and how to mitigate against them....
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Reports & insights
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16/06/2017 by Richard Carman
Cyber is one of the biggest risks (and opportunities) facing the insurance industry. Provision of insurance requires information, documentation and money, all of which are attractive ingredients for cyber criminals. Huge volumes of email attachments are sent daily; typically from insurers to brokers and then on to their customers....
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Reports & insights
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07/06/2017 by Richard Carman
Global insurance broker AIG recently published this report, providing essential risk management advice for any business that appoints contractors.

This subject is especially topical due to the recent British Airways systems outage which appears to be as a result of a contractor working within their data centre....
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Blog article
16/05/2017 by Matt Hodges-Long
To keep a successful business of any size operating smoothly, it is essential to manage the risks that could easily derail it: financial; health & safety; reputation; data; intellectual property; regulatory; HR; the list is endless. So it never ceases to amaze that such an essential business process is still typically run on a plethora of spreadsheets and documents, or worse still in the head of the business owner....
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