Global insurance broker AIG recently published this report, providing essential risk management advice for any business that appoints contractors.

This subject is especially topical due to the recent British Airways systems outage which appears to be as a result of a contractor working within their data centre.

Of specific note to British Airways, this Insight states: “The inadequate control or supervision of contractors working at your premises can have serious consequences, resulting in interruptions to your business.”

Understanding the risks and then knowing how to manage and contain them is critical to your business.